Corporate Social Responsibility


Value Retail’s business model is built on the proposition that achieving sustainable growth is one of the most important factors in creating value. Since its founding in 1992, this spirit has extended to every strategy, decision, and choice in the investment of resources in the business. Collectively, this has resulted in the creation of the most productive retail outlets anywhere. Today, this commitment is being applied to developing systems, processes, and services to link the already innovative approach to the best sustainable practices in the marketplace.

Our Vision

Value Retail recognises the importance of taking a proactive approach to social responsibility and environmental management, endeavouring to be at the forefront of this area of management within the shopping tourism sector.

Code of Conduct

Value Retail complies with all relevant legislation and strives to exceed legal requirements wherever possible. We expect high standards of conduct from employees and stakeholders. To this end we treat all people with respect, comply with all laws and regulations, demand integrity in our financial reporting, and have systems and procedures to comply with environmental, and health and safety policies.

Modern Slavery

Value Retail is a major direct employer and a generator of indirect employment in each of the communities in which it works. It creates lasting partnerships with the Village communities and local stakeholders. To read the Value Retail statement on modern slavery and human trafficking, please click here.


Value Retail is committed to supporting charities and projects established to help those in need. We work in unison across the Villages to support local, national and international initiatives, which has led to collaborations with organisations such as UNICEF, (RED)™ and Partners In Health.

Partners In Health

Value Retail, together with The Bicester Village Shopping Collection, is privileged to promote the work of Partners In Health, whose mission is to do whatever it takes to bring quality medical care to the world’s most vulnerable people in need. Based on solidarity, rather than charity alone, Partners In Health uses all of the means at its disposal – from pressuring drug manufacturers and lobbying policy makers to providing medical care and social services – to deliver universal access to primary health care.

Community Initiatives

In addition to Value Retail’s company-wide support for charities and projects established to help those in need, each Village is engaged within its community in various initiatives. Such projects include offering mentoring opportunities to the young and raising funds for children’s charities and for the disabled.


Since its founding in 1992, Value Retail has built a highly productive business model based on authenticity, critical thinking and creativity. Today we are applying these values to further our commitment to sustainability for the communities we work in, our partners and the environments.


Value Retail is committed to promoting the efficient use of sustainable materials and energy in the fitting and operation of the Village boutiques.

To read Value Retail’s Sustainability Report, please click here.