Village Services

For a truly luxurious day out, the Villages offer personal stylists to help you achieve the perfect look, and a Hands-free Shopping option so you can browse effortlessly without having to carry your bags. Each Village also has a VIP Lounge, children’s play area, multi-faith prayer rooms, free Wi-Fi, Gift Cards and can arrange international home delivery.

Virtual Shopping

Our new bespoke Virtual Shopping services enable you to connect with and shop your favourite brands at a time and from a place that suits you.

Shop directly with the boutique via WhatsApp, phone or email for the perfect new addition to your wardrobe and inspiring festive gifts.

Click here to learn more.

Shopping Packages

Experience unrivalled shopping, world-class service and special VIP offers – treat yourself to a wonderful day out with a Shopping Package.


Restaurants & Cafés

There’s a wide selection of restaurants and cafés in every Village, serving a diverse range of cuisine to appeal to guests from all over the world. From local specialities to something more familiar, you’re sure to find something to suit your tastes.

Tourist Information Centre

The Villages are each located in a region of historic and cultural renown, close to some of the world’s favourite cities. Visit the Welcome or Tourist Information Centre in each Village for tips on exploring the local area.

Personal Shopping

Let a Personal Shopper guide you around the Village and help you create your perfect style.

Gift Card

Choose the Village Gift Card and let your family and friends indulge in their favourite leading luxury brands at a Village in Europe with up to 60% and more off the RRP.

Valet Parking

Leave your car with our Valet Parking team on arrival for an effortless experience.

Hands Free Shopping

You shop, we collect. Simply shop at your favourite boutiques, then relax while boutique assistants pack your purchases ready for collection.

Tax Free Shopping

Tax-free shopping is available at all the Villages in Europe for visitors based outside the European Union. Enjoy even greater value from your retail experience by claiming back tax paid on purchases – simply request a form when making a purchase.


Working with a selection of internationally renowned frequent flyer programmes and travel partners, the Collection of Villages offers exclusive opportunities for guests to earn and, in some cases, redeem miles or points on their Village purchases.

From air miles to hotel points, the Villages’ valuable partnerships make each visit extra rewarding.